Too often, my email and phone inquiries are unacknowledged. I would rather hear a “no” than hear nothing. Saying no sets boundaries and is an expression of respect for ourselves and for other people. Not only is a response polite, even if it is negative, it helps the other person focus their time and energy on what is important and achievable. Why is it so hard to say no? I, too, have been challenged by this conundrum. It seems like the right thing to do, yet it feels so wrong. How can we change our thinking around declining the desires of others? How can we transform these situations into an opportunity to build relationships and community? Would you rather be ignored or informed?